About Us


Overview
BERNINA Australia prides itself on providing exceptional levels of service and professionalism to our BERNINA customers. The main component we offer however is our true belief in what it is we stand for in the sewing industry. Our goal is to provide a genuine point of difference to our customers.

Our philosophy is born from the values established by the original owners of the BERNINA Organisation. Being a family owned business we believe the values of trust, sincerity, honesty and a huge level of care factor does make a difference to our customers. Every member of the BERNINA Australia team is committed to providing this to our customers. We are the heart and soul of the sewing industry.

BERNINA Australia Pty Limited manages all Australian States & Territories excluding Western Australia. For questions about products and troubleshooting, please visit your relevant local state/territory BERNINA dealer.
 
Buy Online & Pickup In-Store for Australian Residents Only
Find the BERNINA or bernette machine that’s right for you, add it to your cart and purchase it online. It’s that easy! To guarantee the best possible experience with your new machine, we recommend pick up at an authorised BERNINA dealer of your choice.

Why we Support In-Store Pickup
  • Receive a 'Get to know your new machine lesson' that teaches you how to use your machine
  • Establish a relationship with the your preferred dealer for after sales service and warranty work
  • Connect with a community of like-minded people
  • Support your local business and community

Western Australia Customers
Orders are directed to Bernina WA. You will be contacted by Bernina WA to complete your order. 
All queries regarding delivery, after sales support & warranty should be directed to Burnells Pty Ltd, who manage Western Australia.
Free Call 1800 064 686 or Email: bernina@burnells.com.au