Delivery & Returns

Delivery times


Purchase & Delivery Information
Our office & warehouse will be closed from 20th December 2017 and will re-open 15th January 2018.
All purchases during that period will be processed after 15th January 2018.


Once payment has been received and processed, your purchase will be shipped to your preferred dealer for pickup. This may take up to 7 days depending on your location. Your nominated authorised BERNINA dealer will contact you when delivery is confirmed. Deliveries are made on week days only.

Western Australia Customers
Orders are directed to Bernina WA. You will be contacted by Bernina WA to complete your order. 


Returns Policy

Your satisfaction is important to us!

BERNINA Australia is partnered with an independent network of authorised BERNINA dealerships. All After Sales Service including Return & Refund, Warranty work and Support is handled by the authorised BERNINA dealership nominated as your preferred dealership for your purchase pickup.